--- title: "IT & Tech Recruitment for MSPs" description: "Permanent IT and tech recruitment for MSPs. Pre-vetted engineers and IT pros from a 30,000-strong pool, placed in days, with a 3-month replacement guarantee." image: https://www.supportwave.com/og-supportwave.webp canonical: https://www.supportwave.com/tech-recruitment url: https://supportwave.getmd.ai/tech-recruitment.md last_converted: 2026-10-20T15:28:27.839Z --- ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://www.supportwave.com/#organization", "name": "Supportwave", "legalName": "Supportwave LTD", "url": "https://www.supportwave.com", "logo": "https://www.supportwave.com/logo-white.png", "description": "Dedicated engineers, 24/7 white-label helpdesk, onsite Smart Hands and tech recruitment for MSPs. Live in days, under your brand. UK · EU · USA.", "sameAs": [ "https://www.linkedin.com/company/supportwave/", "https://www.instagram.com/mysupportwave/", "https://www.youtube.com/@Supportwave", "https://twitter.com/supportwave", "https://www.facebook.com/mysupportwave" ], "areaServed": "Worldwide", "knowsAbout": [ "IT channel services", "Managed service provider support", "White-label IT helpdesk", "IT staff augmentation", "Onsite field engineering", "Technology recruitment" ], "contactPoint": { "@type": "ContactPoint", "contactType": "sales", "email": "sales@supportwave.com", "areaServed": "Worldwide", "availableLanguage": "English" }, "hasOfferCatalog": { "@type": "OfferCatalog", "name": "Supportwave IT channel services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Dedicated Engineers", "url": "https://www.supportwave.com/tech-talent-as-a-service", "provider": { "@id": "https://www.supportwave.com/#organization" } } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "White Label Helpdesk", "url": "https://www.supportwave.com/it-helpdesk-noc", "provider": { "@id": "https://www.supportwave.com/#organization" } } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Smart Hands & Onsite", "url": "https://www.supportwave.com/sla-onsite-support", "provider": { "@id": "https://www.supportwave.com/#organization" } } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Tech Recruitment", "url": "https://www.supportwave.com/tech-recruitment", "provider": { "@id": "https://www.supportwave.com/#organization" } } } ] } }, { "@type": "WebSite", "@id": "https://www.supportwave.com/#website", "url": "https://www.supportwave.com", "name": "Supportwave", "publisher": { "@id": "https://www.supportwave.com/#organization" } }, { "@type": "Service", "@id": "https://www.supportwave.com/tech-recruitment#service", "name": "Tech Recruitment", "description": "Permanent IT and tech recruitment for MSPs. Pre-vetted engineers and IT pros from a 30,000-strong pool, placed in days, with a 3-month replacement guarantee.", "provider": { "@id": "https://www.supportwave.com/#organization" }, "areaServed": "Worldwide", "serviceType": "IT services", "url": "https://www.supportwave.com/tech-recruitment", "alternateName": [ "IT Recruitment", "Technology Recruitment", "Permanent IT hiring", "IT recruitment agency for MSPs" ] }, { "@type": "BreadcrumbList", "@id": "https://www.supportwave.com/tech-recruitment#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.supportwave.com" }, { "@type": "ListItem", "position": 2, "name": "Tech Recruitment", "item": "https://www.supportwave.com/tech-recruitment" } ] }, { "@type": "FAQPage", "@id": "https://www.supportwave.com/tech-recruitment#faq", "mainEntity": [ { "@type": "Question", "name": "What does Supportwave's IT recruitment cost?", "acceptedAnswer": { "@type": "Answer", "text": "You pay a one-off placement fee only when a candidate you choose starts — no retainer and no upfront search fee. The fee depends on the role and seniority; book a call and we'll quote for your vacancy." } }, { "@type": "Question", "name": "How quickly will I get a shortlist?", "acceptedAnswer": { "@type": "Answer", "text": "Usually within days. We match your brief against a 30,000-strong pre-vetted pool and the wider LinkedIn market rather than starting from a cold job board." } }, { "@type": "Question", "name": "Is there a replacement guarantee?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. If a permanent hire doesn't work out within the first three months, we find and place a replacement at no additional cost." } }, { "@type": "Question", "name": "What roles do you recruit for?", "acceptedAnswer": { "@type": "Answer", "text": "Permanent technical roles across IT: service desk and support, infrastructure, cloud, networking, security and SOC, and DevOps and software engineering — for MSPs and enterprise IT teams." } }, { "@type": "Question", "name": "How is recruitment different from Dedicated Engineers?", "acceptedAnswer": { "@type": "Answer", "text": "With Tech Recruitment we find a permanent hire and you employ them from day one, with a 3-month replacement guarantee. With Dedicated Engineers we employ the engineer, you direct the work, you can swap them any time, and you only convert them to permanent if you choose to." } }, { "@type": "Question", "name": "Do you recruit outside the UK and US?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We place permanent technical talent across 30+ countries, with the UK and US as our largest markets." } } ] } ] } ``` **Permanent IT recruitment — sourced, matched, placed** # Permanent tech talent for your MSP. We find and place permanent technical hires into your business — sourced and matched from our 30,000-strong talent pool and LinkedIn, interviewed by you, and backed by a 3-month replacement guarantee. IT recruitment, technology recruitment and permanent placement for MSPs and enterprise IT teams — pre-vetted engineers and IT professionals, without the drawn-out agency process. 3-monthReplacement guarantee30,000+Talent pool, plus LinkedInDaysTo a shortlist[Start hiring](#)![A Supportwave-placed IT professional in a data center](https://www.supportwave.com/assets/recruitment-hire-n6qALW9i.webp) Your next permanent hireWhat we recruit ## Permanent hires across every IT specialism. Service desk, infrastructure, cloud, networking, security and software — permanent technical talent for your MSP or internal IT team. #### Service Desk & Support L1-L3 service desk, desktop support, applications and M365 administration. M365IntuneITILServiceNow #### Infrastructure & Systems Virtualization, storage, backup, Windows and Linux systems engineers. VMwareHyper-VWindows ServerLinux #### Cloud Engineers Azure, AWS and GCP engineers, architects and migration specialists. AzureAWSGCPTerraform #### Network Engineers Switching, routing, firewalls, SD-WAN and wireless specialists. CiscoFortinetPalo AltoSD-WAN #### Security & SOC SOC analysts, incident response, vulnerability and compliance specialists. SIEMEDRSOCISO 27001 #### DevOps & Software DevOps, SRE and software engineers across the modern stack. KubernetesCI/CDPythonReactWhy Supportwave ## Recruitment with the risk taken out. A deeper pool, a longer guarantee and a fee only on success — so a permanent hire is a safer bet than a traditional agency. 01 ### 3-month replacement guarantee If a permanent hire doesn't work out in the first three months, we find and place a replacement at no extra cost. You carry none of the re-hire risk. 02 ### A 30,000-strong pool, plus LinkedIn We don't start from a cold job board. We match your brief against a deep, pre-vetted talent pool and the wider LinkedIn market, so a shortlist lands in days. 03 ### You pay on a successful hire No retainer, no upfront search fee. You pay a placement fee only when a candidate you choose starts — and it's a one-off, not a monthly cost. How it works ## From brief to a guaranteed hire, in days. 1 ### You brief us Tell us the role, must-have skills, seniority and budget. A 15-minute call is enough to start. 2 ### We source & shortlist We match your brief against our 30,000-strong pool and LinkedIn, screen, and send a shortlist in days. 3 ### You interview Meet your shortlisted candidates. You run the interviews and choose who to hire. 4 ### They start, guaranteed Your new hire joins your payroll. If they don't work out in three months, we replace them free. Supportwave vs. a traditional agency ## Built for MSPs, not a generalist desk. | | Supportwave | Traditional agency | | --- | --- | --- | | Time to a shortlist | Days | Weeks | | Replacement window | 3 months | Often 4-8 weeks | | Talent pool | 30,000+ pre-vetted, plus LinkedIn | Job-board reposts | | Built for MSPs | Yes — it's all we do | Generalist | | Also run your helpdesk & engineers | One partner | Different vendor | | Fee | One-off, on placement | 15-25% placement fee | ### Permanent hire, or embed first? Recruitment is for roles you want on your own payroll permanently. If you'd rather bring someone in without the commitment — and keep the option to make them permanent later — our [Dedicated Engineers](https://www.supportwave.com/tech-talent-as-a-service) model lets you do exactly that, with us as the employer. And because we also run white-label helpdesks and onsite support for MSPs, we understand the roles we recruit for from the inside. [Start hiring](#)[I'd rather embed an engineer](https://www.supportwave.com/tech-talent-as-a-service)FAQs ## Got Questions? We've Got Answers! ### What does Supportwave's IT recruitment cost? You pay a one-off placement fee only when a candidate you choose starts — no retainer and no upfront search fee. The fee depends on the role and seniority; book a call and we'll quote for your vacancy. ### How quickly will I get a shortlist? Usually within days. We match your brief against a 30,000-strong pre-vetted pool and the wider LinkedIn market rather than starting from a cold job board. ### Is there a replacement guarantee? Yes. If a permanent hire doesn't work out within the first three months, we find and place a replacement at no additional cost. ### What roles do you recruit for? Permanent technical roles across IT: service desk and support, infrastructure, cloud, networking, security and SOC, and DevOps and software engineering — for MSPs and enterprise IT teams. ### How is recruitment different from Dedicated Engineers? With Tech Recruitment we find a permanent hire and you employ them from day one, with a 3-month replacement guarantee. With Dedicated Engineers we employ the engineer, you direct the work, you can swap them any time, and you only convert them to permanent if you choose to. ### Do you recruit outside the UK and US? Yes. We place permanent technical talent across 30+ countries, with the UK and US as our largest markets. ## Hiring permanently? Tell us the role. 15-minute call. We'll understand the role, search our pool and LinkedIn, and come back with a shortlist and a timeline. [Start hiring](#)