---
title: "Fixing a Broken Industry with a New Model"
description: "Supportwave was built to modernise how tech support is delivered. Our founder, Kelvin Wetherill, created a platform that connects businesses to the right engineers faster, with no middlemen or delays."
image: https://www.supportwave.com/og-home.webp
canonical: https://www.supportwave.com/about-us
url: https://supportwave.getmd.ai/about-us.md
last_converted: 2026-09-01T23:14:03.742Z
---

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**About Us**

# Where We Started

Supportwave was born out of a desire to revolutionise the IT Services industry. Our founder, Kelvin Wetherill, spent over two decades navigating the challenges and inefficiencies that have long plagued the sector. Frustrated by outdated processes, manual resourcing constraints, and cumbersome work order management systems, Kelvin envisioned a better way.Supportwave emerged as a disruptive force to modernise IT service delivery, streamlining operations and enhancing efficiency. Backed by successful funding rounds, we've refined our offering and provide a next generation platform that redefines how IT skills are delivered globally through our embedded talent models.

Where we are now

#### Supportwave strives to be the premier global partner for businesses, delivering exceptional embedded tech talent solutions that drive success and innovation.

Our Mission

#### Our mission is to provide businesses with flexible, efficient access to tech talent, fostering growth and success in the rapidly advancing tech world.

We exist to bridge the skills gap between exceptional tech talent and innovative companies. By leveraging automation and AI through our advanced platform, we enhance the deployment of embedded skills, enabling scalable and seamless workforces.

About

### Meet the Team

We help businesses scale their technical teams on demand. Leveraging our extensive in-house expertise and AI-driven platform, we ensure businesses receive the high-quality talent they need at unmatched speed and efficiency.

![Kelvin Wetherill](https://www.supportwave.com/assets/kelvin-CI7Sqn-9.png)

#### Kelvin Wetherill

Chief Executive Officer

[Connect with Kelvin](https://www.linkedin.com/in/kelvin-wetherill-8a013554/)![Robyn du Plessis](https://www.supportwave.com/assets/robyn-1-VrXKsC.png)

#### Robyn du Plessis

Chief Sales Officer

[Connect with Robyn](https://www.linkedin.com/in/robyn-du-plessis-01515754/)![Darren Strydom](https://www.supportwave.com/assets/darren-DAJg0Ely.png)

#### Darren Strydom

Chief Technology Officer

[Connect with Darren](https://www.linkedin.com/in/darren-strydom-6ab01056/)![Jayde Roberts](https://www.supportwave.com/assets/jayde-DSAvoVEL.png)

#### Jayde Roberts

Senior Account Executive

[Connect with Jayde](https://www.linkedin.com/in/jayde-roberts-802a73106/)![Kirsten Williams](https://www.supportwave.com/assets/kirsten-DMyuVbCT.png)

#### Kirsten Williams

Account Executive

[Connect with Kirsten](https://www.linkedin.com/in/kirsten-williams-5a15127b/)![Laron Sequeira](https://www.supportwave.com/assets/laron-CWyScDQd.png)

#### Laron Sequeira

VP of Client Solutions

[Connect with Laron](https://www.linkedin.com/in/laron-sequeira/)![Justin Greyling](https://www.supportwave.com/assets/justin-CEOtH2iW.png)

#### Justin Greyling

Chief Financial Officer

[Connect with Justin](https://www.linkedin.com/in/justin-greyling-741b20166/)![Jonathan Wetherill](https://www.supportwave.com/assets/jono-CeC3M7G6.png)

#### Jonathan Wetherill

Chief Operations Officer

[Connect with Jonathan](https://www.linkedin.com/in/jonathan-wetherill-97561320b/)Our Company Values

## Let's Work Together to Deliver Successful Solutions

#### Customer-Centric

Our clients are the core of everything we do. We're committed to delivering outstanding service and tailoring our solutions to meet each customer's unique needs.

#### Innovation

We're constantly evolving our platforms to better manage tech skills and drive business growth. Our focus is on creating solutions that are transparent, scalable, and ahead of the curve.

#### Trust

We're all about building solid, lasting relationships. Through consistency, honesty, and accountability, we ensure that our clients and tech professionals can rely on us to deliver top-notch service every time.

#### Empathy

We understand the human side of technology and the challenges it can bring. We're here to support our global network of talent with compassion and respect, making sure they feel valued and cared for in every interaction.